FAQ

    • Watch Warranty


      No Label offers a limited warranty of defects in materials and workmanship for a period of one (1) year after original purchase from an authorized No Label dealer. This means that if the materials in your watch aren't right or if the watch isn't put together correctly, we'll repair or replace it, at our option. But, this doesn't mean you can abuse your watch and expect us to fix it for free.

      We don't cover normal wear and tear or batteries, crystal, watch case, strap, bracelet, loss or theft. You will void your warranty if you open your caseback, push the buttons underwater, or forget to screw down or push in the crown and expose your watch to moisture.
    • Water Resistance Chart


    • Return Policy


      No Label watches offers a 7 day return from the date of purchase on all products ordered from nolabelwatches.com. All return items must be in new and unused condition, in original packaging, and be accompanied with a return authorization number.

      To get a return authorization number, please contact NoLabel Customer Service at customerservice@nolabelwatches.com Refunds will be issued in the form of original payment.
    • Order Processing Times

  • How long will it take for my order to arrive? 
    Please allow 3-5 business days for order processing and GROUND shipment, and an additional 2-4 business days for DELIVERY.  International orders take 3-6 days to arrive.
  • NEXT DAY online orders received by 1:30 P.M. will ship on the SAME business day.  If a Next day order is received after this cut off time it will be shipped the following day.
  • Customer Service


    Please allow 1-2 business days for an email response. We appreciate your support and patience.
  • Shipping


    No Label Watches offers DHL FLAT FEE worldwide shipping as well as domestic US shipping.
  • Promotional discounts


    All promotions and discounted deals are only valid on days that promotion is being run. All promotional sales are final. No exchanges from previous purchases will be honored in exchange for promotion pricing. Only exchanges that will be honored are for damaged items. Limit one discount per purchase, any holiday promotions may not be used with any referral discounts.

  • International Shipping


    Customers who purchase and ship our products internationally are responsible for all taxes and duties of that country. Please refer to your countries specific tariffs, and taxes to estimate this cost.
  •  Silicone Bands


    Some of our watchbands are made out of 100% silicone. Silicone bands tend to transfer colors and dirt from other materials. No Label Watches cannot be responsible for dirty or discolored bands due to customer wear. This is considered basic wear and tear of our product.